Axiom Guarantee
If the product you ordered didn't meet your needs, we want to know about it. Your satisfaction is very important to us, and your feedback helps us improve our products. If you need to return a product, just follow these simple steps:
Call us 954-920-7870 within 30 days of the invoice date to receive your Return Authorization Number.
Indicate your preference as to credit, exchange or refund. Credit card refunds may only be made to the same card used for the original purchase. Note that refund processing can take up to 2 weeks.
Carefully re-pack the item in a sturdy carton, along with all related material. Be sure to include the Return Authorization number on the returned package.
Returned products must be in "like new" re-sellable condition. Refunds are not allowed on deep discounted purchases.
Please note that we reserve the right to charge a minimum 20% restocking fee if these return procedures are not followed. Also, liability for lost or damaged return items belongs to the customer.
Axiom Inc.
PO Box 682
Hollywood, FL 33022 USA
TEL: 1-954-920-7870 or
1-800-611-6165
FAX: 1-954-920-3287
Personnel Hours: 9am - 5pm EST Monday - Friday